E-Commerce Payments & Data Analyst

We have an exciting opportunity for an E-Commerce Payments & Data Analyst to join our Treasury team.

This role is responsible for the reconciliation, analysis and reporting of e-commerce and payment transactions across multiple payment channels, banking platforms and third-party providers. Working closely with the E-Commerce, Finance and IT teams, as well as external payment service providers, you will help ensure payments are accurately reconciled, reported and accounted for.

The role will play a key part in improving reconciliation automation, increasing auto-match rates, enhancing reporting, reducing write-offs and supporting the future development of AI-driven treasury and payment processes. As the business continues to grow its digital sales channels, you will have the opportunity to help shape how technology, automation and data are used across Treasury operations.

Key Responsibilities

Payment Reconciliations & Operations

• Reconcile daily e-commerce transactions across multiple payment providers, gateways and banking platforms.
• Monitor settlement activity and ensure funds received match expected transaction values.
• Investigate and resolve unmatched transactions, payment discrepancies, chargebacks and settlement differences.
• Review and clear aged reconciling items in a timely manner.
• Support monthly bank reconciliation activities and wider Treasury controls.

Reporting & Analysis

• Produce daily, weekly and monthly payment and reconciliation reporting.
• Analyse transaction data, identify trends and provide meaningful management information.
• Monitor key performance indicators, including:
• Auto-reconciliation rates
• Outstanding reconciling items
• Settlement variances
• Chargebacks
• Monthly write-offs
• Identify root causes of exceptions and recommend improvements.

Stakeholder & Provider Management

• Act as a key contact for payment service providers, acquirers and third-party reconciliation partners.
• Build strong relationships with E-Commerce, Finance, Customer Services and IT teams.
• Support payment-related projects, new payment methods and process changes.
• Liaise with external providers to investigate issues and improve operational performance.

Process Improvement & Automation

• Drive improvements in reconciliation processes to increase automation and reduce manual effort.
• Support Treasury transformation initiatives, including enhanced reporting, analytics and AI-enabled reconciliation solutions.
• Work with internal teams and third-party providers to deliver process and system improvements.
• Document and maintain effective reconciliation controls and procedures

Treasury Support

• Raise ad hoc payments using AccessPay and Barclays iPortal where required.
• Support payment infrastructure and related Treasury activities.
• Undertake other duties commensurate with the role.

What You'll Need To Succeed

Essential

• Experience in reconciliation, treasury operations, finance operations or payment processing.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP and data analysis techniques.
• Experience investigating transaction discrepancies and working with large volumes of data.
• Strong communication and stakeholder management skills.
• Ability to manage competing priorities and meet deadlines.
• A proactive approach to continuous improvement.

Desirable

• Experience within e-commerce, retail or payment operations.
• Understanding of payment gateways, card acquiring and settlement processes.
• Experience with reconciliation platforms such as Aurum, BlackLine or similar solutions.
• Knowledge of AccessPay, Barclays iPortal and ERP systems such as MAM, SAP, Sage or SUN.
• Experience with Power BI, Power Query or reporting and automation tools.
• Interest in emerging technologies, AI and process automation.

What We Offer

• 25 days annual leave, plus bank holidays, with increases for long service.
• Online employee discount scheme.
• Development programmes and study support.
• Career progression opportunities.
• The opportunity to play a key role in the growth of e-commerce payments, automation and data-led Treasury operations.

GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 218 branches nationwide and a turnover exceeding £500 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.