HR Employee Relations Advisor

Key Responsibilities

• Employee Relations Case Management

• Provide timely advice to managers on disciplinary, grievance, absence, performance, and conduct matters.

• Manage a varied ER case load from start to finish, ensuring fair process and accurate documentation.

• Attend formal ER meetings (virtually or on-site) as required, supporting managers and ensuring best practice.

• Support the escalation and resolution of complex cases in collaboration with the ER Manager or HRBP team.

• Maintain up-to-date ER case records, trackers, and reports.

Policy & Compliance

• Ensure all ER activities comply with UK employment law, ACAS guidelines, and GSF policies.

• Support policy reviews and updates, recommending improvements based on case trends and operational needs.

• Help ensure consistent policy application across the branch network.

Manager Coaching & Support

• Build capability within the management population by providing guidance, coaching, and clarity around HR processes.

• Deliver training sessions or briefings on ER topics, people policies, and best practice.

• Promote proactive people management to reduce ER risk.

Culture & Engagement

• Support HR initiatives aimed at improving engagement, inclusion, and wellbeing.

• Work with HRBPs to identify trends, hotspots, and opportunities to improve working practices.

• Contribute to creating a positive, supportive, and high-performance culture aligned with GSF values.

Essential

• Experience in an Employee Relations or HR Advisor role with significant ER exposure.

• Strong working knowledge of UK employment law and ER best practice.

• Confident managing disciplinary, grievance, absence, and performance cases end-to-end.

• Excellent communication skills—able to explain complex issues clearly to managers at all levels.

• Ability to work in a fast-paced, multi-site environment with changing priorities.

• Strong organisational skills with meticulous attention to detail.

• Confident decision-maker with sound judgement and professionalism.